Security & Compliance

Your Assets. Our Fortress.

Every transit is a link in an unbroken chain. Our protocols meet and exceed the standards demanded by Magic Circle firms and government agencies.

Chain of Custody Protocol

From the moment we collect your asset to the second it's signed for, every handoff follows our seven-step protocol.

1. Secure Collection

Courier arrives with tamper-evident packaging and a unique job reference. Identity verified against pre-authorised contact list.

2. Digital Logging

Asset description, condition, and photographs entered into our encrypted dispatch system with GPS-stamped metadata.

3. Sealed Transit

Asset placed in tamper-evident, numbered security pouch. Pouch serial linked to the job record for full traceability.

4. Real-Time GPS Tracking

Live courier location visible to authorised client contacts via our secure portal. Geofence alerts for route deviations.

5. Verified Delivery

Recipient identity confirmed against pre-authorised list. Digital signature and photographic proof of delivery captured.

6. Confirmation & Audit Trail

Instant delivery confirmation sent to all stakeholders. Full audit log — timestamps, GPS coordinates, signatures — archived securely.

7. Data Retention & Disposal

Records retained per your firm's data retention schedule. Secure deletion upon expiry, with certificate of destruction available on request.

Compliance Standards

Our operations are built on a foundation of regulatory adherence and industry best practice.

🌎

UK GDPR

All personal and sensitive data processed in full compliance with UK General Data Protection Regulation.

📜

ICO Registered

Registered with the Information Commissioner's Office as a data processor and controller.

🔒

End-to-End Encryption

All digital communications, forms, and client portal data protected with AES-256 encryption.

👥

DBS-Checked Couriers

Every courier holds an enhanced DBS check and undergoes annual security re-vetting.

📋

Professional Indemnity

Comprehensive professional indemnity and goods-in-transit insurance cover for every job.

🎯

SLA Guarantees

Contractual service-level agreements tailored to your firm's requirements, with penalty clauses for missed targets.

Ready to Lock In Your Mosaic?

Request a security audit of your current courier process or speak to our compliance team directly.

Get in Touch